If you want something done....
Sep. 23rd, 2005 09:06 amSo, I've got a backup I need restoring. It's about 400Gb off a monthly.
I've arranged the tapes, such that they're back from the vault.
I've arranged the storage so it's available.
I create a restore request, because there's about a days work there, and ... well we've a helpdesk who can do restore things, and I already arranged to offload this task (because I'm suffering from amazing shortages of time).
And then, 30 minutes later, I get the call right back again. Looks like they didn't even bother to read it before doing a fob off.
I've arranged the tapes, such that they're back from the vault.
I've arranged the storage so it's available.
I create a restore request, because there's about a days work there, and ... well we've a helpdesk who can do restore things, and I already arranged to offload this task (because I'm suffering from amazing shortages of time).
And then, 30 minutes later, I get the call right back again. Looks like they didn't even bother to read it before doing a fob off.