Archives and backups
Dec. 20th, 2004 11:55 amWell, that was moderately unpleasant. I just got to explain to one of our customers that the ultra critical project files he wanted restored from backup were unavailable.
Unfortunately, our backups only cover 6 months, so files from 1999 really aren't going to be on there.
Well, at least, they were deleted more than 6 months ago.
For 'perpetual' data, we have an archive server - files get kept on there, basically forever.
But of course, these really important files were never archived.
Explaining 'how it works' really isn't much of a consolation when you're getting lynched for not keeping your data.
Unfortunately, our backups only cover 6 months, so files from 1999 really aren't going to be on there.
Well, at least, they were deleted more than 6 months ago.
For 'perpetual' data, we have an archive server - files get kept on there, basically forever.
But of course, these really important files were never archived.
Explaining 'how it works' really isn't much of a consolation when you're getting lynched for not keeping your data.