Archives and backups
Dec. 20th, 2004 11:55 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
sobriqueWell, that was moderately unpleasant. I just got to explain to one of our customers that the ultra critical project files he wanted restored from backup were unavailable.
Unfortunately, our backups only cover 6 months, so files from 1999 really aren't going to be on there.
Well, at least, they were deleted more than 6 months ago.
For 'perpetual' data, we have an archive server - files get kept on there, basically forever.
But of course, these really important files were never archived.
Explaining 'how it works' really isn't much of a consolation when you're getting lynched for not keeping your data.
Unfortunately, our backups only cover 6 months, so files from 1999 really aren't going to be on there.
Well, at least, they were deleted more than 6 months ago.
For 'perpetual' data, we have an archive server - files get kept on there, basically forever.
But of course, these really important files were never archived.
Explaining 'how it works' really isn't much of a consolation when you're getting lynched for not keeping your data.
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no subject
Date: 2004-12-20 04:47 am (UTC)no subject
Date: 2004-12-20 05:08 am (UTC)If it's deleted, the backups get kept 6 months.
Cos 'o' doing business.
no subject
Date: 2004-12-20 05:14 am (UTC)Besides - how critical can something from 1999 be?