Helpdesk calls

Aug. 3rd, 2004 11:40 am
sobrique: (Default)
[personal profile] sobrique
The correct way for dealing with a helpdesk call is NOT to append with 'Looks ok from here' (paraphrased) and then to forward it on to someone else.

This is not useful, and just means i have to go through the process again.

Muppets.
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