Have you ever encountered a person that just pisses you off?
There's a few at the place where I work. I try and avoid them, because I know each time I'm involved in a conversation with them, they're going to wind me up.
I'm just not quite sure why there's typically nothing overly 'different' about the requests they put in it's just there's something about the way they talk to you that puts you on edge, and therefore less likely to deal well with them in future.
An example is here, this is an email I recieved:
"Hi Ed,
any chance of looking at the ASP Error 115 problem which stops us viewing reports? I really need to be able to run off some Job Info reports by tomorrow
thanks
john
"
But you see, my automatic thought is 'no, go away'. I'm not entirely sure why, since from anyone else a 'would you mind looking at $problem' email usually is ... well if not well recieved, at least something I accept.
Oh well, when I stop fuming (and again, I'm still not entirely sure why) I'll sort it out. Probably. If I can figure out what the cause is _this_ time.
I still don't know why though - there are a few people who just rub me up the wrong way. I come into contact with them, and get almost childish when dealing with them.
Am I alone in experiencing this?
There's a few at the place where I work. I try and avoid them, because I know each time I'm involved in a conversation with them, they're going to wind me up.
I'm just not quite sure why there's typically nothing overly 'different' about the requests they put in it's just there's something about the way they talk to you that puts you on edge, and therefore less likely to deal well with them in future.
An example is here, this is an email I recieved:
"Hi Ed,
any chance of looking at the ASP Error 115 problem which stops us viewing reports? I really need to be able to run off some Job Info reports by tomorrow
thanks
john
"
But you see, my automatic thought is 'no, go away'. I'm not entirely sure why, since from anyone else a 'would you mind looking at $problem' email usually is ... well if not well recieved, at least something I accept.
Oh well, when I stop fuming (and again, I'm still not entirely sure why) I'll sort it out. Probably. If I can figure out what the cause is _this_ time.
I still don't know why though - there are a few people who just rub me up the wrong way. I come into contact with them, and get almost childish when dealing with them.
Am I alone in experiencing this?
no subject
Date: 2004-09-15 01:58 am (UTC)no subject
Date: 2004-09-15 02:04 am (UTC)no subject
Date: 2004-09-15 02:08 am (UTC)no subject
Date: 2004-09-15 02:40 am (UTC)The "Could you" version acknowledges that whilst you are willing and able to do your job, you may be busy and you can't fix a problem of which you are unaware. The "Any chance" version suggests that they're having to pester you do it, and that you're lazy (from the implication that the chance is small assuming it exists) and/or rather be 'messing about' on the computer than actually solving their problem for them. Other people's problems also fall under 'messing about', of course.
Basically, "Could you" is a polite question, "Any chance" is an impatient demand disguised as a question by the simple expedience of putting a question mark on the end. Someone should inform this 'John' that a question mark does not a question make. If he doesn't comprehend the explanation, "Understand now, you idiot?" should be a good empirical example. :)
Funnily enough, it's the same problem found at school. Children don't like something someone has said to them, and so go to their headmaster/mistress and tell them what's happened. To which, they reply with "well, what did they say?". The problem being, of course, is that it isn't what they said, but how they said it.
no subject
Date: 2004-09-15 03:19 am (UTC)To quote Johnny the Homicidal Maniac: "My days are less than enjoyable because of people".
no subject
Date: 2004-09-15 03:37 am (UTC)And I have a bit of that childish reaction too - which explains my frequent use of the word "asshat".
no subject
Date: 2004-09-15 03:58 am (UTC)I find 'bollocks' and 'wanker' similarly satisfying.
no subject
Date: 2004-09-15 04:17 am (UTC)Anyway once I find someone I truly detest, future conversation is impossible unless I'm feeling like I need the extra headache and stress - not likely. So I avoid all "social" conversation and if I have to work with them then I'll put up with it on a professional level but other than that I'll not speak to them. And you're right when you said "it's not what they say but how they say it". Because you're already dreading some sort of dialogue with them, as soon as they ask something you're going to pick it to bits and assume they're taking the piss. They might not be, that might just be the way they are. You don't have it like it but in my mind if they're going out of their way to piss you off then that's far worse a crime then just doing it by accident. If it's the latter you just put it down to a lack of social skills and then elevate yourself above them for being able to notice their social inadequaices... (Harsh but we all do it ;) ) Anyway I digress.
I read the copy of the email and I saw nothing wrong with it at first glance. Then again, if there were any cutting signature remarks from that individual then I'd not notice them because I don't know the guy.
If it was an email sent to me from my supervisor asking me to do something that was my job to do then I'd just do it. I didn't register anything cutting in the language used other than he just wants it done quickly and before tomorrow. Now if someone asked me to do something that isn't my job and that was the email they sent then I'd go and have strong words with them about sorting out their own problems. I'm not saying this is your case but this is how I'd react and what would/wouldn't piss me off.
Interestingly someone said something about getting annoyed with others on boards/chat etc. Now the way I read all net comms is with the benefit of the doubt because such things as emotions, sarcasm and seriousness don't always travel through the cables that well unless they're so obvious you could beat an elephant to death with it. When you're talking to someone face to face these things are incredibly easy to interpret but when it's just a block of text starring you in the face I definitely start thinking about all the possibilities of interpretation. And I've seen it happen as well when someone says something that can be taken 2 ways and someone else takes it the wrong way and it all goes horribly messy. That's why I use emoticons a lot; so there's no doubt about the emotion I'm feeling, if any. They are called "emoticons" for a reason you know ;)
Ooo, this is an interesting thread :)
no subject
Date: 2004-09-15 04:52 am (UTC)On a slightly different note, i would say that part of the problem is written and verbal communication. Some people just suck at writing stuff (e.g. me) and don't think about it in such an anlaytical way as some of the above posts have demonstrated can be done. So something that wasn't intended to offend or imply the content suggested will look extra bad, because you guys love this particular attention to detail. So the assumption that it is written as it is read breaks down, quite thoroughly.
Doesn't stop pissing you off though, so it doesn't really matter.
no subject
Date: 2004-09-15 05:35 am (UTC)However, I can assure you, these particular people piss me off in person as well.
no subject
Date: 2004-09-15 05:17 am (UTC)no subject
Date: 2004-09-15 09:51 am (UTC)I have this urge to hit them, and sometimes I don't know why. (Must Stop Fist Of Death!)
They cause my skin to crawl and they anger me very easily.
I try my best not to interact with them, it is bad for me, but sometimes you just cannot get away from it. Then I try and be curteous.
I wonder if there are anti-you's in the world. Ones who just break your inner balance...
no subject
Date: 2004-09-15 10:03 am (UTC)no subject
Date: 2004-09-15 11:52 am (UTC)no subject
Date: 2004-09-15 11:54 am (UTC)